nanoDLP

atlemo

Member

Registered: 2017-04-05

Posts: 10

This site can’t be reached / DNS could not be found

Hi

I have my raspberry Pi 3 running NanoDLP, and I started a print. Everything was going great, but I noticed some issues where it would sometimes drop out, as in I can't access nanodlp.local

Keep getting:
This site can’t be reached
nanodlp.local’s server DNS address could not be found.

Now, I need to stop a print but can't get back to the admin interface at all.
What can I do!?

Shahin

Administrator

Registered: 2016-02-17

Posts: 3,546

Re: This site can’t be reached / DNS could not be found

It is not a nanodlp or raspberry pi issue. It is network related issue.
Visit https://www.nanodlp.com/dashboard/ it will redirect you to your device IP. Use you device IP address to access. As I know we have never suggested using nanodlp.local to access nanodlp. As it could become very unreliable in some networks.

If the dashboard method does not work, checkout guides on website on how to find out your device's ip.

atlemo

Member

Registered: 2017-04-05

Posts: 10

Re: This site can’t be reached / DNS could not be found

Thanks, that IP works. But I'm still uncertain what Online Access Key is/does?

I'm used to OctoPi, where I have always used octopi.local with no issues.

Shahin

Administrator

Registered: 2016-02-17

Posts: 3,546

Re: This site can’t be reached / DNS could not be found

OctoPi probably runs avahi or mDNS. Unfortunately mDNS is not supported natively on windows as I know.
So large number of users would left out and will get confused by mDNS support on NanoDLP.

atlemo

Member

Registered: 2017-04-05

Posts: 10

Re: This site can’t be reached / DNS could not be found

I'm still getting this after 3-4 hours of printing, seems to just shut down the service.
First this, then it just goes down completely.

Last edited by atlemo (2017-04-06 20:10:43)

Shahin

Administrator

Registered: 2016-02-17

Posts: 3,546

Re: This site can’t be reached / DNS could not be found

Atlemo,

If your printer still working, it is a network issue.
If whole printer stop working, please open another post and attach you debug file. For some reason program crashes. It could be power supply, program bug or etc.