nanoDLP

CarlosOhep

Member

Registered: 2016-11-05

Posts: 9

Can´t add an STL file to the plate

Hi Shahin!

I cannot add any STL file to the plate, I´ve been trying to upload diferent STL files that i kwew  worked properly in the past but now i can´t.

This is the link to the stl file:

https://www.dropbox.com/s/orbtedseag7jb … 2.stl?dl=0

Built 1357

I would apreciate any help to solve this problem.

Thanks,
Carlos

Shahin

Administrator

Registered: 2016-02-17

Posts: 3,546

Re: Can´t add an STL file to the plate

STL file is fine. Are you sure you have enough space on your SD card?

CarlosOhep

Member

Registered: 2016-11-05

Posts: 9

Re: Can´t add an STL file to the plate

Yes i have enough space in my SD card

Shahin

Administrator

Registered: 2016-02-17

Posts: 3,546

Re: Can´t add an STL file to the plate

What do you see on the dashboard?

CarlosOhep

Member

Registered: 2016-11-05

Posts: 9

Re: Can´t add an STL file to the plate

it looks normal, says 232 MB free disk space

CarlosOhep

Member

Registered: 2016-11-05

Posts: 9

Re: Can´t add an STL file to the plate

If you have Teamviewer, i can give you a password through email, to see better the dashboard

CarlosOhep

Member

Registered: 2016-11-05

Posts: 9

Re: Can´t add an STL file to the plate

When I try to add a file in the plate, it takes a while, and when is uploading the file at 37% aprox. it restart again to uploading until 30 o 40% and then the window gets in blank and says "We`re sorry but you can not access this site"

Shahin

Administrator

Registered: 2016-02-17

Posts: 3,546

Re: Can´t add an STL file to the plate

No need, upload STL file wait couple minutes. Go to setup page tools tab / press debug button.
It will contains enough data to troubleshoot the issue.

CarlosOhep

Member

Registered: 2016-11-05

Posts: 9

Re: Can´t add an STL file to the plate

I´ll try it.

Thanks!