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#1 2019-04-10 18:05:55

macdarren
Member
Registered: 2017-03-20
Posts: 411

Something wrong with display on macbook..

somehow the gray central pane where the model is displayed seems like it is split...

in some sections the model is not showing..however in those sections the drag points do show up but they are missing from the around the model.
I will try to get a screen shot that shows what is happening.


Apparently this failing is not totally consistent....on one Macbook it happens alot, my other one I have never seen it.....
I need to go back to the new one that fails and see if I can get the screen shot.
Both run MacOS 10.14.4

Last edited by macdarren (2019-04-11 19:34:18)

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#2 2019-04-11 19:33:52

Shahin
Administrator
Registered: 2016-02-17
Posts: 3,546

Re: Something wrong with display on macbook..

Screenshot could be great. Right now we could not see issue on our local development machines

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#3 2019-04-11 19:40:36

macdarren
Member
Registered: 2017-03-20
Posts: 411

Re: Something wrong with display on macbook..

first open app...notice offset
https://www.dropbox.com/s/230ac78wy82ps … 5.jpg?dl=0

insert STL...again see offet...model not on bed everything shifted to lower left
notice with model selected in preparation to reposition....some of the dots for positioning in upper right
https://www.dropbox.com/s/tuh3lyyqsmx89 … 7.jpg?dl=0

after position...note part of model is not displayed
https://www.dropbox.com/s/bktxdwdipwh8m … 7.jpg?dl=0

Last edited by macdarren (2019-04-12 18:37:37)

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#4 2019-12-11 19:10:50

PhiMX
Member
Registered: 2019-05-10
Posts: 21

Re: Something wrong with display on macbook..

Yes, same for me.. I was just about to submit a bug report on this issue.
Somehehow NanoSupport only renders in the lower left quadrant of the view window.

I bet it is just a small bug, but I already noticed it maybe half a year ago .. assumed it got fixed meanwhile but it still seems to be this way in the latest version.
I thought it may be related to my macbook because it has two graphics cards (Intel APU and AMD Radeon555) but, other users seem to have the same issue.
For me, Nanosupport is not really useable with this error…

I don´t think another image is necessary, macdarren documented it quite well, already.

Thank you!

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#5 2021-07-22 09:52:37

Shahin
Administrator
Registered: 2016-02-17
Posts: 3,546

Re: Something wrong with display on macbook..

Not sure if the issue still exists or not. But we are changing technical stack to improve kind of compatibility issues.

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